It is important for Business owners and marketers to understand who their customer is, what their customer is trying to achieve, and how their product or service helps...
A lot of business owners delegate LinkedIn to others. But this is a big mistake. It’s easy to spot when other people are posting on your behalf and social posts tend to get ignored.
Our marketing expert Robert Stead identifies some business behaviour themes and discusses what business leaders can do to make a positive out of a challenging situation.
Most business owners agree that measuring customer loyalty is important. But in our experience, surprisingly few have a system in place. If you don’t have a reliable process for measuring customer satisfaction, you’re going to struggle to improve it.
Our East Midlands Regional Director, Rob Croxall, discusses why businesses should be revisiting their marketing channels and shares some insights into how best to make a switch.